JOB DESCRIPTION:
Location: New South Wales (Field & Office-Based)
Reports To: National Sales Manager
About the Role:
Clean+ is seeking a skilled Technical Account Manager to service and grow our key client base across NSW. This role is a blend of account management and technical expertise, site installations, focused on delivering exceptional service, product knowledge and tailored cleaning and hygiene solutions.
Key Responsibilities:
Manage and develop strong relationships with key accounts to ensure satisfaction and long-term retention.
Provide expert technical support and training to clients, ensuring correct product usage and compliance with industry standards.
Conduct site visits and general installations, audits, and needs assessments to deliver customised cleaning and hygiene solutions.
Identify new opportunities within existing accounts to drive growth and add value.
Collaborate with the sales team to support new business development where technical input is required.
Liaise with internal teams (R&D, customer service, operations) to ensure seamless client support.
Stay up-to-date with industry regulations, product innovations, and best practices.
Prepare regular reports on account performance, site audits, and technical service activities.
About You:
Proven experience in account management and technical support, ideally within the cleaning chemicals, hygiene, or related industries.
Solid technical understanding of cleaning products, applications, and regulatory requirements.
Strong interpersonal and communication skills, with a client-focused mindset.
Problem-solving ability and confidence in providing technical guidance.
Well-organised, self-driven, and capable of managing multiple priorities.
Current driver’s licence and flexibility to travel throughout NSW.
What We Offer:
Competitive salary package plus performance incentives.
Car/Car allowance.
Ongoing training and career development opportunities.
A supportive, team-oriented environment within a growing business.